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Westfield Insurance Launches Ting Program to Help Prevent Home Electrical Fires

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10,000 Customers to Receive Free Fire Hazard Sensor and Service.

Westfield, a U.S.-based property and casualty company, is launching Ting, an innovative solution designed to help enhance fire safety for customers.

Collaborating with Whisker Labs, Westfield is offering the Ting sensor and three years of fire prevention service for free. Ting uses advanced smart plug-in sensors to monitor the electrical network of a home to help detect electrical hazards, alert homeowners, and lead them through timely repairs to avoid potential electrical fires. Westfield will provide Ting at no cost to 10,000 home and condo customers this year and plans to deploy the smart sensor and service to another 20,000+ homeowners over the next three years.

Steve Butler, AVP, personal lines product management and underwriting at Westfield says, “Part of our mission is to enable our customers’ peace of mind and Ting does exactly that by giving homeowners advance notice to help prevent a potential home fire.” Butler adds, “Westfield has a long history – 176 years, in fact – of offering insurance products and solutions to protect customers and communities, and this new technology is well aligned with our mission.”

Ting is a widely adopted smart home technology with a proven track record of helping prevent electrical fires by giving advanced warnings to mitigate fire hazards before they cause a catastrophic loss. Ting can also detect electrical faults in the utility grid that could damage a home and potentially trigger wildfires in some areas prone to these types of natural catastrophes. Additionally, Ting can help predict issues that can lead to water damage inside a home and users appreciate the engaging, hands-on customer experience with valuable notifications and tips offered by Ting.

“The Whisker Labs Ting team is excited to join forces with Westfield to help prevent electrical fires in customers’ homes,” Shared Bob Marshall, Co-Founder & CEO of Whisker Labs. “As a company, we are committed to reducing home fires, while delivering an engaging experience that customers have come to expect through smart technology. Together with Westfield, we’re proud to offer a product that helps keep homes safer.”

Whisker Labs partnered with Hartford Steam Boiler in 2018 to bring Ting to the insurance market. “Fire continues to be one of the most devastating losses. Ting presents clients the opportunity to both reduce the risk of electrical fires and gather insightful data,” says John Riggs, chief technology officer and senior vice president of Applied Technology Solutions for HSB.

“It’s easy to install, user-friendly, and is making an impact. We continue to receive positive feedback from our insurance clients and their policyholders.”

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